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BSB30120 Certificate III in Business

Launch Your Business Career with Confidence

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Duration
9-12 month
Location
Delivery Mode
  • Online Self-paced
Dates
FAQ

BSB30120 Certificate III in Business overview

Get the Skills to Succeed in Any Business Environment

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. 

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. 

 

Start Your Journey – No Experience Needed

There are no formal prerequisites for this qualification. However, it is recommended that learners:

  • Have basic English and numeracy skills
  • Are comfortable using a computer and digital tools
  • Are motivated to engage in both theoretical and practical learning

 

This course is ideal for individuals who are:

This course is ideal for:

  • School leavers or recent graduates entering the workforce
  • Career changers looking to move into a business role
  • Individuals returning to work after a break
  • Those currently working in administrative roles seeking formal qualifications
  • Job seekers aiming to improve their employment prospects

By completing the TBSB30120 Certificate III in Business, you’ll gain access to the following benefits:

  • Nationally Recognised Qualification – Trusted by employers across Australia
  • Job-Ready Skills – Gain practical, real-world capabilities from day one
  • Flexible Study Options – Learn online, in-class, or a mix of both
  • Strong Career Foundation – Build skills applicable to nearly every industry
  • Pathway to Advancement – Progress to higher-level business qualifications

Career Opportunities with Certificate III in Business

Graduates of the Certificate III in Business can pursue entry-level roles across various sectors. Potential job titles include:

  • Administrative Assistant
  • Receptionist
  • Office Assistant
  • Customer Service Representative
  • Data Entry Operator
  • Clerical Worker
  • Records Assistant

This qualification also provides a solid foundation for further study and career advancement.

What You’ll Learn

Upon successful completion of this course, you will be able to:

  • Communicate effectively in a business environment
  • Use digital tools to complete workplace tasks
  • Provide quality customer service
  • Apply time management and organisational skills
  • Follow work health and safety practices
  • Collaborate effectively within a team
  • Prepare business documents, spreadsheets, and presentations

    You will be studying a total of 7 units, including 4 core units and 3 elective units, to develop the skills and knowledge for active volunteering.

    Unit CodeUnit Name
    BSBXCM301 Engage in workplace communication
    BSBPEF201 Support personal wellbeing in the workplace
    BSBSUS211 Participate in sustainable work practices
    BSBWHS311 Assist with maintaining workplace safety
    BSBTWK301 Use inclusive work practices
    BSBCRT311 Apply critical thinking skills in a team environment 
    • BSBTEC301 - Design and produce business documents
    • BSBTEC302 - Design and produce spreadsheets
    • BSBPEF301 - Organise personal work priorities
    • BSBOPS301 - Maintain business resources
    • BSBINS202 - Handle receipt and dispatch of information
    • BSBOPS303 - Organise schedules
    • BSBPUR301 - Purchase goods and services

    Start Your Journey – No Experience Needed

    There are no formal prerequisites for this qualification. However, it is recommended that learners:

    • Have basic English and numeracy skills
    • Are comfortable using a computer and digital tools
    • Are motivated to engage in both theoretical and practical learning

     

    You will be required to complete knowledge based and practical assessments, these may include:  

    • Question and Answers  
    • Written Reports  
    • Presentations  
    • Projects   
    • Demonstration in the workplace or in a simulated workplace environment.  

    Students studying online, may be asked to submit videos as evidence of the application of practical skills  

    PLEASE NOTE: There will be pre-reading material as a requirement for this course, which will be emailed at the time of booking.

     

    Digital Badges:

    These will be issued via a badging platform upon completion of each of the four modules, which are aligned to the three core units of competency: recognising mastery in safety; situational awareness; security and digital fluency through e‑learning, workshop participation or bootcamp attendance.

    Flexible – choose from fully self-paced online study

     

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    Virtual Classroom

    Experience interactive learning at its best with our virtual classroom. Benefit from real-time discussions, live demonstrations, and personalised support, all in a collaborative online environment.

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    TitleFee
    Course Fee

    Subsidised training may be available for eligible participants under various state and federal government initiatives.

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    What's next?

    Embark on your educational path with Western Sydney – The College! We’ve streamlined our application process, making it simpler than ever to get started. To begin, just click the ‘Apply’ button you see below, which will take you directly to our secure online application portal.

    Available Intakes

    There are currently no openings available for this course online. Please contact us here for more information.

    Frequently Asked Questions

    • How long does it take to receive my certificate?

      ​Registered Training Organisations (RTOs) are required to issue Australian Qualifications Framework (AQF) certification documentation, such as qualifications or statements of attainment, within 30 calendar days of a learner being assessed as meeting the course requirements, provided all agreed fees have been paid.

    • Is this course Nationally Accredited

      Yes, this course is Nationally Accredited, meaning it meets the quality standards set by the Australian Skills Quality Authority (ASQA) and is recognised across all states and territories in Australia. Upon successful completion, students will receive a Nationally Recognised Statement of Attainment, verifying their achievement of the specified unit(s) of competency. This accreditation ensures the course is aligned with industry requirements and provides learners with skills that are valued by employers Australia-wide. Whether you’re upskilling, reskilling, or starting fresh, enrolling in a nationally accredited course guarantees your training is both credible and compliant with the national training framework.

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