Financial Services

This qualification reflects the role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services. Individuals at this level apply skills and knowledge to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

The FNS30322 Certificate III in Accounts Administration equips you with practical skills to support finance teams. Learn to manage accounts, process payroll, and use accounting software—ideal for starting a career in bookkeeping or office finance roles.

The FNS41521 Certificate IV in Life Insurance equips you with the skills to work in claims, underwriting, and policy administration roles within the life insurance industry. Learn to assess claims, apply industry regulations, and deliver quality customer service in a fast-paced, compliance-driven environment.