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CHC33021 Certificate III in Individual Support

Empowering You to Care with Confidence and Compassion

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Duration
6-12 month
Location
Delivery Mode
  • Online Self-paced
Dates
FAQ

CHC33021 Certificate III in Individual Support overview

Start Your Journey in Care and Support Services

The CHC33021 Certificate III in Individual Support is a nationally recognised qualification designed for those who are passionate about helping others and want to build a career in the aged care, disability, or community care sectors. This hands-on course equips you with the practical skills and foundational knowledge needed to provide person-centred support to individuals who may require assistance due to ageing, disability, or other circumstances.

You will learn how to deliver safe, respectful, and effective care while supporting the independence and well-being of clients in both residential and home-based settings.

Start With Confidence – No Prior Experience Required

There are no formal prerequisites for this course. However, to ensure learners are set up for success, it is recommended that participants:

  • Have completed Year 12 or equivalent
  • Possess basic computer skills and digital literacy
  • Have access to a computer and stable internet

Some streams may require prior IT experience or specific units as pre-requisites for advanced elective options.

This course is ideal for individuals who are:

This course is ideal for:

  • School leavers or career starters looking to enter the care industry.
  • Career changers wanting to move into a more meaningful or flexible role.
  • Individuals with informal care experience seeking formal qualifications.
  • People interested in working in aged care, disability support, or community services.

By completing the CHC33021 Certificate III in Individual Support , you’ll gain access to the following benefits:

  • Nationally Recognised Qualification – Trusted by employers across Australia
  • High Demand Industry: Strong job growth and ongoing demand across Australia.
  • Pathway to a Meaningful Career: Make a real difference in people’s lives.
  • Flexible Work Options: Opportunities in both residential and home environments.
  • Pathways to Further Study: Provides a foundation for Certificate IV or nursing pathways.
  • Work Placement Included: Gain real-world experience with supervised practical placement.

Explore a Range of Fulfilling Career Options

Upon successful completion, you can pursue various entry-level roles in the support and care sector, such as:

  • Aged Care Worker
  • Disability Support Worker
  • Home Care Assistant
  • Personal Care Assistant
  • Residential Support Worker
  • Community Care Worker

What You’ll Learn

By the end of this course, you will be able to:

  • Provide individualised support based on the needs and preferences of clients.
  • Apply legal and ethical frameworks when delivering care.
  • Support independence and well-being in aged or disabled individuals.
  • Communicate effectively with clients, families, and colleagues.
  • Follow safe work practices, including infection control and manual handling.
  • Deliver personal care, emotional support, and social inclusion services.
  • Understand and respond to diverse cultural and individual needs.

    You will be studying a total of 7 units, including 4 core units and 3 elective units, to develop the skills and knowledge for active volunteering.

    Unit CodeUnit Name
    CHCCCS031 Provide individualised support
    CHCCCS038 Facilitate the empowerment of people receiving support
    CHCCCS040 Support independence and wellbeing
    CHCCCS041 Recognise healthy body systems
    CHCCOM005 Communicate and work in health or community services
    CHCDIV001 Work with diverse people
    CHCLEG001 Work legally and ethically
    HLTINF006 Apply basic principles and practices of infection prevention and control
    HLTWHS002 Follow safe work practices for direct client care
    • ICTPRG302 - Apply introductory programming techniques
    • ICTNWK424 - Install and operate small enterprise branch networks
    • ICTNWK429 - Install hardware to networks
    • ICTTEN434 - Install, configure and test internet protocol networks
    • ICTCLD501 - Develop cloud disaster recovery plans
    • ICTCLD502 - Design and implement highly-available cloud infrastructure
    • ICTCLD505 - Implement cloud infrastructure with code
    • ICTCLD508 - Manage infrastructure in cloud environments
    • ICTIOT501 - Install IoT devices and networks
    • ICTIOT502 - Program IoT devices
    • ICTIOT503 - Design and test IoT devices and networks
    • ICTCLD506 - Implement virtual network in cloud environments
    • ICTCLD507 - Build and deploy resources on cloud platforms
    • ICTICT524 - Determine ICT strategies and solutions for organisations

    Start With Confidence – No Prior Experience Required

    There are no formal prerequisites for this course. However, to ensure learners are set up for success, it is recommended that participants:

    • Have completed Year 12 or equivalent
    • Possess basic computer skills and digital literacy
    • Have access to a computer and stable internet

    Some streams may require prior IT experience or specific units as pre-requisites for advanced elective options.

    You will be required to complete knowledge based and practical assessments, these may include:  

    • Question and Answers  
    • Written Reports  
    • Presentations  
    • Projects   
    • Demonstration in the workplace or in a simulated workplace environment.  

    Students studying online, may be asked to submit videos as evidence of the application of practical skills  

    PLEASE NOTE: There will be pre-reading material as a requirement for this course, which will be emailed at the time of booking.

    Digital Badges:

    These will be issued via a badging platform upon completion of each of the four modules, which are aligned to the three core units of competency: recognising mastery in safety; situational awareness; security and digital fluency through e‑learning, workshop participation or bootcamp attendance.

    Flexible – choose from fully self-paced online study

     

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    Virtual Classroom

    Experience interactive learning at its best with our virtual classroom. Benefit from real-time discussions, live demonstrations, and personalised support, all in a collaborative online environment.

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    Embark on your educational path with Western Sydney – The College! We’ve streamlined our application process, making it simpler than ever to get started. To begin, just click the ‘Apply’ button you see below, which will take you directly to our secure online application portal.

    Available Intakes

    There are currently no openings available for this course online. Please contact us for more information.

    Frequently Asked Questions

    • How long does it take to receive my certificate?

      ​Registered Training Organisations (RTOs) are required to issue Australian Qualifications Framework (AQF) certification documentation, such as qualifications or statements of attainment, within 30 calendar days of a learner being assessed as meeting the course requirements, provided all agreed fees have been paid.

    • Is this course Nationally Accredited

      Yes, this course is Nationally Accredited, meaning it meets the quality standards set by the Australian Skills Quality Authority (ASQA) and is recognised across all states and territories in Australia. Upon successful completion, students will receive a Nationally Recognised Statement of Attainment, verifying their achievement of the specified unit(s) of competency. This accreditation ensures the course is aligned with industry requirements and provides learners with skills that are valued by employers Australia-wide. Whether you’re upskilling, reskilling, or starting fresh, enrolling in a nationally accredited course guarantees your training is both credible and compliant with the national training framework.

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