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FNS41521 Certificate IV in Life Insurance

Step Into a Career in Accounts Administration

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Duration
12 month
Location
Delivery Mode
  • Online Self-paced
Dates
FAQ

FNS41521 Certificate IV in Life Insurance overview

Build Expertise in a Vital Financial Sector

The FNS41521 Certificate IV in Life Insurance is a nationally recognised qualification that prepares individuals to work confidently in the life insurance industry. This course covers key skills in claims assessment, policy administration, customer service, underwriting support, and compliance with legal and regulatory frameworks. It’s ideal for those entering the industry or current employees looking to formalise their experience and expand their capabilities.

 

Start With Confidence – No Prior Experience Required

There are no formal prerequisites for this course. However, to ensure learners are set up for success, it is recommended that participants:

  • Have basic English and numeracy skills
  • Are comfortable using computers and digital tools
  • Are willing to engage in both theory and practical assessments

 

This course is ideal for individuals who are:

This course is ideal for:

  • Individuals new to the life insurance sector
  • Insurance or financial services staff seeking formal qualifications
  • Customer service or claims staff aiming to specialise in life insurance
  • Career changers looking to enter a stable and growing industry

By completing the FNS30322 Certificate III in Accounts Administration , you’ll gain access to the following benefits:

  • Industry-Relevant Training – Focused on real-world life insurance processes and policies
  • Compliance & Regulation Focus – Understand key legislation impacting life insurance
  • Flexible Delivery Options – Learn online, in person, or blended depending on your provider
  • Career-Ready Skills – Equip yourself for immediate entry into the life insurance industry
  • Nationally Recognised – Valued by employers across Australia

Start Working in the Financial Heart of Any Business

Graduates of this qualification can pursue roles such as:

  • Life Insurance Claims Assessor
  • Life Insurance Customer Service Consultant
  • Underwriting Assistant
  • Policy Administration Officer
  • Case Manager – Life Insurance
  • Life Insurance Advisor (non-financial advice roles)

This qualification also provides a strong foundation for further study in financial services and insurance specialisations.

What You’ll Learn

By completing this qualification, you will develop skills in:

  • Assess life insurance claims in line with company policies and regulations
  • Provide accurate and compliant information to clients
  • Support the underwriting and policy administration process
  • Use industry-specific systems and tools
  • Understand legal, ethical, and compliance responsibilities
  • Communicate effectively with clients and stakeholders

    You will be studying a total of 7 units, including 4 core units and 3 elective units, to develop the skills and knowledge for active volunteering.

    Unit CodeUnit Name
    BSBTEC302 Design and produce spreadsheets
    BSBXCM301 Engage in workplace communication
    FNSACC314 Conduct business activities using a computerised accounting system
    FNSACC321 Process financial transactions and extract interim reports
    FNSACC322 Administer subsidiary accounts and ledgers
    FNSACC323 Perform financial calculations
    FNSINC311 Work together in the financial services industry
    • FNSACC421 - Prepare financial reports
    • FNSACM313 - Process authorised payments
    • BSBTEC301 - Design and produce business documents
    • BSBWHS211 - Contribute to health and safety of self and others

    Start With Confidence – No Prior Experience Required

    There are no formal prerequisites for this course. However, to ensure learners are set up for success, it is recommended that participants:

    • Have basic English and numeracy skills
    • Are comfortable using computers and digital tools
    • Are willing to engage in both theory and practical assessments

     

    You will be required to complete knowledge based and practical assessments, these may include:  

    • Question and Answers  
    • Written Reports  
    • Presentations  
    • Projects   
    • Demonstration in the workplace or in a simulated workplace environment.  

    Students studying online, may be asked to submit videos as evidence of the application of practical skills  

    PLEASE NOTE: There will be pre-reading material as a requirement for this course, which will be emailed at the time of booking.

    Digital Badges:

    These will be issued via a badging platform upon completion of each of the four modules, which are aligned to the three core units of competency: recognising mastery in safety; situational awareness; security and digital fluency through e‑learning, workshop participation or bootcamp attendance.

    Flexible – choose from fully self-paced online study

     

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    Virtual Classroom

    Experience interactive learning at its best with our virtual classroom. Benefit from real-time discussions, live demonstrations, and personalised support, all in a collaborative online environment.

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    Full fee

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    Embark on your educational path with Western Sydney – The College! We’ve streamlined our application process, making it simpler than ever to get started. To begin, just click the ‘Apply’ button you see below, which will take you directly to our secure online application portal.

    Available Intakes

    There are currently no openings available for this course online. Please contact us here for more information.

    Frequently Asked Questions

    • How long does it take to receive my certificate?

      ​Registered Training Organisations (RTOs) are required to issue Australian Qualifications Framework (AQF) certification documentation, such as qualifications or statements of attainment, within 30 calendar days of a learner being assessed as meeting the course requirements, provided all agreed fees have been paid.

    • Is this course Nationally Accredited

      Yes, this course is Nationally Accredited, meaning it meets the quality standards set by the Australian Skills Quality Authority (ASQA) and is recognised across all states and territories in Australia. Upon successful completion, students will receive a Nationally Recognised Statement of Attainment, verifying their achievement of the specified unit(s) of competency. This accreditation ensures the course is aligned with industry requirements and provides learners with skills that are valued by employers Australia-wide. Whether you’re upskilling, reskilling, or starting fresh, enrolling in a nationally accredited course guarantees your training is both credible and compliant with the national training framework.

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